01
Agreement and eligibility
These Terms of Use govern access to and use of the AstroBounce website at www.astrobounceco.com and other AstroBounce pages that link to these Terms. The website is operated by AstroBounce LLC, a Colorado business. “AstroBounce,” “we,” “us,” and “our” refer to AstroBounce LLC. “You” refers to the person using the website.
You accept these Terms when you select an acceptance checkbox, click an acceptance button, or otherwise affirmatively agree after these Terms are presented to you. If you do not agree, do not complete a booking or use features that require acceptance.
You must be at least 18 years old to make a reservation, enter a rental agreement or authorize payment. If you act for a business, school, church or other organization, you must have authority to act on its behalf.
02
Rental documents
Equipment rentals are also governed by the order or invoice, Equipment Rental Agreement, Waiver and Release, Customer Safety Rules and Operating Guide, Delivery Receipt and Customer Acknowledgment, and any additional policies or options presented and accepted for the reservation.
Those documents establish the rental period, charges, cancellation and weather terms, supervision duties, damage and cleaning waiver coverage, and responsibility for equipment. If these Website Terms conflict with a separately accepted rental document on a rental matter, that rental document controls. These Terms do not replace a separately accepted rental agreement or liability waiver. You can also review our Rental Policies.
03
Online reservations and payments
Submitting an inquiry, viewing availability or placing an item in a cart does not reserve equipment. A reservation is confirmed after we receive the required deposit, complete event information and accepted rental documents, and issue a booking confirmation. Provide accurate contact details, event times, delivery information and setup conditions, and notify us promptly of changes.
Prices are in U.S. dollars unless stated otherwise. Delivery charges, setup-related fees and selected add-ons will be disclosed with your order before you confirm it. Optional items, including a damage and cleaning waiver, apply only when selected or separately authorized and are subject to their stated coverage and exclusions.
The remaining balance is due before or at delivery unless your accepted order states otherwise. You must be authorized to use the payment method provided. We and our payment providers may process only the charges you authorize. These Terms alone do not authorize unspecified charges. Cancellation, refund, rescheduling and weather decisions follow the policies accepted with your reservation.
04
Website listings and errors
We work to keep descriptions, prices, dimensions and availability accurate, but errors or delays can occur. Product listings and your order identify the items included in a rental. Photos and illustrations may show styling or accessories that are not included unless stated.
We may update listings and prices for future bookings. If an error affects your order, we will contact you before charging a different price or making a material change. If we cannot fulfill an order because of an error on our website, you may cancel the affected item and receive a refund of the amount paid for it. A materially different substitute requires your agreement.
05
Safety information
Website FAQs and descriptions provide general planning information. Before using equipment, read and follow the rental documents, unit warning labels, manufacturer instructions, and directions provided at delivery. Website content does not authorize an unsafe setup or use. The renter is responsible for providing the adult supervision required for the rental.
06
Acceptable website use
You may use the website to learn about our services, plan events, submit legitimate inquiries, and make or manage your own reservations. You must not use the website to:
- Submit fraudulent bookings, impersonate another person or use an unauthorized payment method.
- Access another person's information, bypass security measures or interfere with booking or payment systems.
- Introduce malware, send spam or use automated tools in a way that disrupts the website or circumvents access restrictions.
- Submit unlawful threats, infringing material or content you do not have permission to provide.
If account features are available, keep your sign-in details private and contact us promptly if you suspect unauthorized access. Do not send complete payment-card details or other highly sensitive information through general inquiry forms.
07
Branding and website content
AstroBounce and its content providers retain their respective rights in website text, photographs, designs, logos, mascot artwork and other materials to the extent protected by applicable law. Viewing the website does not transfer those rights to you.
You may view, save, print and share website pages for personal use or planning an event for your organization, while preserving notices and attribution. Other commercial reproduction or use requires permission unless allowed by law. Do not use AstroBounce's name, branding or content to falsely suggest sponsorship, endorsement or affiliation. These Terms do not restrict fair use or other rights provided by law.
08
Customer submissions and reviews
You retain ownership of content you submit. You give us limited, nonexclusive permission to use that content as reasonably needed to respond to your request, process your reservation, and provide the services you request, subject to our Privacy Policy. Provide only content you have the right to share.
Submitting a photo or other content does not give us blanket permission to use it in advertising. We will obtain any additional permission needed for promotional use.
You may share honest reviews and lawful complaints about AstroBounce. These Terms do not restrict that right, impose a penalty for criticism or require ownership of your reviews to be transferred to us. We may remove unlawful material, spam or private information from areas of the website we control, consistent with applicable law.
09
Privacy and communications
Our Privacy Policy explains how we collect, use and handle personal information. Review it before submitting information through the website.
We use the contact information you provide to respond to inquiries and communicate about your reservation. Accepting these Terms does not, by itself, enroll you in promotional email or text messages. Any marketing choices and required consents will be presented separately, and marketing consent is not required to purchase.
When you choose to transact electronically, you may receive confirmations and documents electronically and indicate acceptance through the methods presented. Save copies for your records. If a legally required written disclosure needs separate consent for electronic delivery, we will request that consent separately. Contact us if you need another copy of a document or help accessing it.
10
Links and third-party services
The website may link to or use third-party services for functions such as payments, forms, maps or booking. Those providers may have their own terms and privacy policies. We do not control independent third-party websites or guarantee their content or availability. These Terms do not remove our obligations for services we promise to provide or responsibilities imposed by law.
11
Website availability and warranties
We make reasonable efforts to maintain a useful website, but cannot guarantee uninterrupted access or that every page will be free of errors. Website features may be unavailable during maintenance, technical problems or events beyond our reasonable control. Contact us if a website problem prevents you from completing a transaction or communicating about a reservation.
To the extent permitted by law, website functionality and general website content are provided “as is” and “as available,” without implied warranties of merchantability, fitness for a particular purpose or noninfringement. This provision applies to the website and does not cancel express promises in an accepted rental agreement or rights that cannot lawfully be excluded.
12
Limits on website liability
To the extent permitted by law, AstroBounce is not liable for indirect, incidental, special or consequential losses arising solely from use of, or inability to use, the website.
This limitation does not apply to equipment-rental claims governed by the rental documents, our fraud, gross negligence or willful misconduct, bodily injury or physical property damage, or liability that applicable law does not allow us to limit. These Terms do not excuse a violation of our privacy or data-security obligations. Nothing in these Terms waives mandatory consumer protections or lawful refund rights.
13
Suspending website access
We may restrict website access when reasonably necessary to address fraud, a security threat, unlawful conduct or a material violation of these Terms. Restricting website access does not itself cancel a confirmed reservation or eliminate an existing refund obligation. Contact us by email if you need help with an existing booking while access is restricted.
14
Changes to these Terms
We may revise these Terms and update the date shown above. Changes apply prospectively. When a change requires renewed agreement, we will present it for your acceptance. A later website update does not retroactively change the terms of a confirmed reservation without your agreement or a legal requirement.
15
Governing law and general terms
Colorado law and applicable federal law govern these Terms, subject to any mandatory protections that apply to you. Disputes may be brought in a court with proper jurisdiction. You may contact us to try to resolve a concern, and doing so does not limit your right to seek other lawful remedies.
If a provision is unenforceable, the remaining provisions continue to apply to the extent permitted by law. A delay in enforcing a provision does not waive it. These Terms govern website use alongside any separately accepted terms identified above.
16
Contact us
For questions about these Terms or help with the website, contact:
AstroBounce LLC
Castle Rock, Colorado
Email: astrobounceco@gmail.com
Website: astrobounceco.com